All transactions with Primary X must be completed through our secure online payment gateway, which accepts various payment methods including credit and debit cards, net banking, UPI, and other available options.
Payment
When you purchase a service from Primary X, you have a 72-hour window to cancel the service before it is created or published. If you cancel within this timeframe, you will receive a full refund. The refund will be processed and credited to your bank account within 48 hours of the cancellation.
Refund
Primary X is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability for any claims is limited to the amount you paid for the specific service that gave rise to the liability.
Limitation Of Liability
Primary X is not responsible for any damage or disruption to the website or service resulting from user actions, including any changes made by the user. The user assumes full responsibility for any modifications or alterations.
User Responsibility
Primary X is committed to protecting your confidential information. We will not disclose any personal or business details shared with us to third parties, except as required by law or as necessary to provide our services. Your information will be handled with the highest level of confidentiality and security.
Confidentiality
Primary X values your trust and is committed to maintaining it. We strive to provide reliable and secure services and handle all client information with integrity. If you have any concerns or issues, please reach out to us so we can address them promptly.
Trust
By accessing and using the services of Primary X, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and Conditions
THE BASICS
WEBSITES
Primary X offers three website packages: Basic, designed for startups and small businesses with essential features; Standard, providing additional customization and enhanced functionality for growing businesses; and Advanced, offering fully customized websites with top-tier features for established businesses seeking maximum online impact.
Service
Primary X offers three website packages: Basic (Rs. 6999), Standard (Rs. 12,999), and Advanced (Rs. 18,999), inclusive of all taxes. Each package includes a free domain for the first year, with a subsequent annual domain charges and overview and customise charge. of Rs. 2,999.
Pricing
Primary X offers a 72-hour refund and return window after you receive the product. If you cancel within this timeframe, you will receive a full refund processed within 48 hours to your bank account. Please note that the domain will be provided after the 72-hour window has passed.
Refund
When you receive your website from Primary X, you will have full control over it, allowing your employees to maintain it as needed. However, if any user-made changes disrupt the website, Primary X will not be responsible. Therefore, we strongly recommend not making any changes on your own and seeking expert guidance first to ensure your website remains fully functional.
User Responsibility
Primary X is committed to protecting your confidential information. We will not disclose any personal or business details shared with us to third parties, except as required by law or as necessary to provide our services. Your information will be handled with the highest level of confidentiality and security.
Confidentiality
Primary X values your trust and is committed to maintaining it. We strive to provide reliable and secure services and handle all client information with integrity. If you have any concerns or issues, please reach out to us so we can address them promptly.
Trust
By purchasing a website from Primary X, you receive a 12-month free customization option where we will maintain and customize your website. Please refrain from customizing your website on your own, as it can disrupt the website's algorithm and functionality. Let our experts handle the customizations to ensure optimal performance and reliability.
Customise
Primary X offers tailored control options for managing your service. With Full Control, our professionals handle daily updates, custom product management, feedback mechanisms, and provide detailed statistics to keep your service optimized. Alternatively, Limited Control allows you to manage updates and intentional content while we take care of essential maintenance. Custom tasks are completed at your command, giving you the flexibility to oversee your service with expert support.
Control
THE ADVANCED
Primary X offers three types of advertisement services, also known as Social Media Management services: Basic, Standard, and Advanced. In the Basic package, we upload weekly with an ad post that receives a 50% boost. The Standard package includes daily uploads with ad posts that receive a 100% boost. The Advanced package features daily uploads and product videos made by our editors, with a 150-200% boost. These services cover up to three social media platforms, including Instagram and Facebook.
Service
The pricing for these packages is Rs. 4999 for the Basic package, Rs. 7999 for the Standard package, and Rs. 12999 for the Advanced package, inclusive of all taxes. These prices are charged monthly with one month free.
Pricing
Primary X offers a 72-hour refund and return window after you receive the product. If you cancel within this timeframe, you will receive a full refund processed within 48 hours to your bank account.
Refund
Primary X is not responsible for any disruption or damage caused by user actions. We strongly recommend that any changes to the Social Mecia Accounts be made under the supervision of our professionals or another qualified professional to avoid potential issues.
User Responsibility
Primary X is committed to protecting your confidential information. We will not disclose any personal or business details shared with us to third parties, except as required by law or as necessary to provide our services. Your information will be handled with the highest level of confidentiality and security.
Confidentiality
Primary X values your trust and is committed to maintaining it. We strive to provide reliable and secure services and handle all client information with integrity. If you have any concerns or issues, please reach out to us so we can address them promptly.
Trust
Primary X offers tailored control options for managing your service. With Full Control, our professionals handle daily updates, custom product management, feedback mechanisms, and provide detailed statistics to keep your service optimized. Alternatively, Limited Control allows you to manage updates and intentional content while we take care of essential maintenance. Custom tasks are completed at your command, giving you the flexibility to oversee your service with expert support.
Control
ADVERTISMENT
Our Valued Partners
AUTOMATIONS
Primary X provides AI automation and intelligent agents built around your business type and workflow. From lead handling to follow ups and updates, you choose the level of automation that fits your scale. Simple, flexible, and designed to make your business run smoother without extra effort.
Service
Primary X offers three tiers of Graphic Catalogue services, tailored for businesses that need consistent, high quality visual presentation. Packages range from ₹15,000 to ₹60,000 per month, depending on design complexity, volume, and level of detail. All plans are inclusive of taxes .
Pricing
Primary X offers a 72-hour refund and return window after you receive the product. If you cancel within this timeframe, you will receive a full refund processed within 48 hours to your bank account.
Refund
Primary X is not responsible for any disruption or performance issues caused by user made changes to the AI automation or agent workflows. We strongly recommend that any modifications be carried out under the supervision of our team or a qualified professional to ensure stability and proper functioning.
User Responsibility
Primary X is committed to protecting your confidential information. We will not disclose any personal or business details shared with us to third parties, except as required by law or as necessary to provide our services. Your information will be handled with the highest level of confidentiality and security.
Confidentiality
Primary X values your trust and is committed to maintaining it. We strive to provide reliable and secure services and handle all client information with integrity. If you have any concerns or issues, please reach out to us so we can address them promptly.
Trust
Primary X offers tailored control options for managing your service. With Full Control, our professionals handle daily updates, custom product management, feedback mechanisms, and provide detailed statistics to keep your service optimized. Alternatively, Limited Control allows you to manage updates and intentional content while we take care of essential maintenance. Custom tasks are completed at your command, giving you the flexibility to oversee your service with expert support.
Control

View the terms and conditions related to website design, development, usage, and service policies.
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View the terms and conditions for social media management, advertising services, and campaign policies.

AI AUTOMATION
View the terms and conditions governing AI automation, AI agent usage, data handling, and service responsibilities.

The ULTIMATE Business Partner


